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ShowNoShow

Terms of Service

Introduction

These Terms of Service shall constitute a legal agreement between ShowNoShow LLC and the User. By consenting to these Terms of Service, the User forthrightly and unambiguously acknowledges that the User understands that it is entering into a binding agreement.

 

Definitions

The following terms used herein shall mean as follows:

 

  1. “ShowNoShow” shall refer exclusively to ShowNoShow LLC.

  2. “User” shall mean any person who engages the services of ShowNoShow.

  3. “Organizer” shall mean the User inputting the meeting setup parameters.

  4. “Appointment Representative” shall mean the User who appears onsite in place of the Organizer.

  5. “Attendee” shall mean the User other than the Organizer who will be attending the meeting.

  6. “SNAP” refers to the web-based application algorithm that is used to determine if a User attends their appointment at the set time.

  7. “SNAP Pending” refers to the 24-hour period during which the User’s location is determined through SNAP (and in which the User is granted the opportunity to challenge ShowNoShow’s location findings).

  8. “Stripe” refers to the payment processing system used by ShowNoShow for payment purposes.

  9. “No-Show” refers to any party that fails to attend the meeting or any party that fails to appear within a previously agreed upon late policy

 

Internal Policies

 

  1. All User locations must be within cell range.

  2. No refunds shall be issued for SNAP cases unless the person seeking the refund demonstrates they have been subjected to extremely harsh circumstances that reasonably necessitate the refund exception.

  3. Scheduling of Appointments:

    1. If an appointment is scheduled and no parties are able to confirm their location, all holds assigned to the parties of that respective transaction will be lifted.

    2. Users shall have twenty-four (24) hours to dispute ShowNoShow’s location determination before any funds are transacted.

    3. If the location is unverifiable, for any reason, at appointment time, the person whose location is unverifiable shall be considered absent, and all other parties shall be under the impression that the person whose location is unverifiable has failed to appear.

 

Payment Method 

Payments using ShowNoShow operate as follows:

 

  1. ShowNoShow requires an initial User fee that is always paid by the Organizer.

  2. Upon payment of the initial User fee, the Organizer will select the deposit amount for the corresponding meeting. The deposit amount is subject to the following provisions:

    1. The Organizer shall dictate the deposit amount.

    2. The Organizer shall dictate who pays the deposit amount (though the deposit amount may be negotiated).

    3. The Organizer is permitted to require other parties to match the deposit amount paid by the Organizer.

    4. The Organizer is permitted to assign the deposit amount exclusively to the other attendees (i.e., the Organizer may elect not to pay the deposit amount).

  3. All payments (including all deposits and fees) are made to ShowNoShow via credit card.

    1. The Organizer pays for the appointment, and the Organizer is the only party that pays the ShowNoShow fees (including the transaction fees of Stripe).

    2. The ShowNoShow fees—paid exclusively by the Organizer—

    3. No payment made to ShowNoShow is taken from the payer’s account. Instead, the payment is put on hold by Stripe (specifically, the service used by ShowNoShow titled “Stripe Connect”).

  4. ShowNoShow charges a “Stripe Connect” fee that allows the User to receive funds from other Users.

    1. ShowNoShow’s “Stripe Connect” fee is set at two dollars ($2.00) per month.



How Funds Are Exchanged

  1. When a User makes a deposit, a hold is placed upon the deposit. This hold is contingent on the User’s attendance at its scheduled meeting. 

  2. If a User makes a deposit and subsequently fails to appear at the meeting on the previously agreed-upon time, this No-Show party shall forfeit their deposit directly to the party that appeared.

    1. ShowNoShow shall take a five percent (5%) cut of the funds that are deposited directly to the party that appeared.

  3. If all parties attend the meeting at the previously agreed-upon time, the hold is removed from all appointment attendees. The only funds exchanged will be the fee incurred by the Organizer. 

  4. If no party attends the scheduled meeting, the hold on the deposits shall be released. The only funds exchanged will be the fee incurred by the Organizer. 

  5. No fees (including the “Stripe Connect” fee) shall be paid by the party that shows up on time to the scheduled meeting.

 

General Agreements for User

These Terms of Service also include the following User Agreements:

 

  1. The Organizer agrees to be at the agreed-upon location, within range, at the set meeting time, with the Organizer’s Registered Device.

  2. Any User (Organizer or attendee) will be considered a “no-show” if they do not have a proper device or cannot connect to a network.

  3. Any User shall agree to a one-time GPS location snapshot to be requested during the “show” window. This snapshot will be used to determine the User’s status (“show” versus “no-show”).

  4. If a User is deemed to be a “No-Show” based on initial review, the User has twenty- four (24) hours to dispute ShowNoShow’s determination.

ShowNoShow Disclaimer

By entering into these Terms of Service, the User acknowledges and agrees that they understand the following:

 

  1. ShowNoShow provides as follows: a place to create, store, and execute meeting- attendance-related commitments and contracts where subsequent collateral is distributed pursuant to a set of predefined rules agreed to by all parties involved.

  2. ShowNoShow does not provide evidence or commitment that activities during the aforementioned meetings are lawful, moral, or a combination of lawful and moral.



Acknowledgement for ShowNoShow Users

In addition to the above Disclaimer, the User acknowledges and agrees to the following:

  1. By accepting these Terms of Service, you understand that you are entering into a legally binding contract and are communicating that you are legally authorized to enter into this legally binding contract.

  2. By accepting these Terms of Service, you understand that all meetings must be scheduled in places where telephonic connections are available.

  3. By accepting these Terms of Service, you understand that you always have the option to decline any monetary distribution to which you may be entitled as a result of your engagement with ShowNoShow.

  4. By accepting these Terms of Service, you understand that the corresponding legal agreement to which you are a party is subject to the jurisdictions where it is signed.

  5. By accepting these Terms of Service, you understand that lack of payment may result in prosecution.

 

Governing Law

These Terms of Service constitute a legally binding agreement that is made and entered

into in the Commonwealth of Kentucky and that shall in all respects be interpreted, enforced, and governed under the laws of the Commonwealth of Kentucky.

 

Messaging Consent & Disclosures

By providing your mobile number and selecting the SMS consent box during signup or RSVP (unchecked by default), you agree to receive recurring SMS messages from ShowNoShow about your account and appointments. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Consent is not a condition of purchase. See our Terms and Privacy Policy for details.

 

Invitees who are not account holders receive a one-time invitation message. We will not send recurring SMS to invitees unless they provide consent via the RSVP page’s checkbox. After consenting, invitees may receive confirmations, reminders, changes, and cancellations related to the specific appointment(s).

 

 

Dispute Resolution

Before initiating formal proceedings, you agree to attempt to resolve any dispute with us informally for 30 days. Any unresolved dispute will be settled by binding arbitration on an individual basis. You and ShowNoShow waive any right to a jury trial or to participate in a class action. (Details/venue/rules here.)



Acceptable Use

You may not use the Service to facilitate unlawful meetings or activities; harass, stalk, or endanger others; misrepresent your identity; or interfere with the Service’s security or operation. We may suspend or terminate accounts that violate these Terms.

 

Disclaimers; Limitation of Liability

THE SERVICE IS PROVIDED “AS IS.” We disclaim all warranties, express or implied. To the maximum extent permitted by law, our aggregate liability arising out of or related to the Service shall not exceed the amounts paid by you to us for the Service in the 12 months prior to the event giving rise to liability. We are not liable for lost profits, indirect, special, incidental, consequential, or punitive damages.




Eligibility; Minimum Age

You must be at least eighteen (18) years old and able to form a binding contract to use the Service. By using the Service, you represent and warrant that you meet this requirement. If you are using the Service on behalf of a company or other entity, you represent and warrant that you are authorized to bind that entity, and “you” refers to that entity. The Service is not intended for children or for any person under the age of 18.

 

Service Availability

We aim to keep the Service available but do not guarantee continuous, uninterrupted, or error-free operation. The Service may be suspended, limited, or modified at any time, including for maintenance, upgrades, emergencies, or events beyond our reasonable control. The Service depends on third-party systems and networks (e.g., mobile carriers, GPS, mapping, internet, payment processors). We are not responsible for outages, delays, inaccuracies, or failures caused by such third parties. Where practicable, we will provide advance notice of scheduled maintenance or material changes.

 

Changes to Terms; Notice

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms and changing the “Effective Date” and/or by sending an in-product or email notice. Unless otherwise stated, material changes take effect thirty (30) days after we provide notice; changes made for legal, safety, or security reasons may take effect immediately. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service before the changes take effect.

 

Categories of Data We Process

Subject to your settings and consent, we may collect and process: account/profile data (name, email, mobile number), appointment metadata (title, time, location, attendees), precise geolocation and related telemetry from your device during an attendance verification window (coordinates, accuracy radius, device timestamp, time zone, device/OS identifiers, IP address), and logs needed for security, fraud prevention, and support.

 

By enabling location services on the site or by checking the SMS/location consent box, you grant ShowNoShow permission to collect and process precise geolocation from your registered device during the “Show Window” solely for: attendance, dispute handling, fraud and abuse prevention, and security and service diagnostics. We do not use precise geolocation for advertising or unrelated profiling.



Sharing & Disclosure

We do not sell your precise location data. We may share data with service providers acting on our behalf (e.g., hosting, security, analytics, mapping/location, and payment processing) under agreements that restrict their use to our instructions. We may disclose information as required by law, to protect rights and safety, to investigate abuse or fraud, or in connection with a corporate transaction. Aggregate or de-identified information may be used for service improvement and reporting.

 

Security

We implement commercially reasonable technical and organizational measures designed to protect personal information, including location data, against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure.

 

Minimization & Retention

We collect the minimum location data necessary for the purposes above. Where feasible, we store derived results. We retain raw location records and related logs only as long as needed for adjudication, appeals, security, and legal/compliance requirements, then delete or de-identify them per the Privacy Policy.

 

Taxes; Regulatory Compliance

You are responsible for all taxes, duties, and governmental charges associated with your use of the Service, your deposits, and any payouts you receive. We do not provide tax, legal, or accounting advice. You are solely responsible for ensuring that your use of the Service complies with applicable laws and regulations, including those governing messaging, privacy, data protection, and payments.